Privacy Commitment and Principles
How we handle your information and provide transparency
Information We Collect and Use
We collect basic user details for support purposes and site operation. This includes the ways you interact, your submitted queries, and technical connection data.
- Contact details from forms
- Pages visited and session length
- Technical connection data
- Query content you submit
- Cookie and analytics data
We use collected information for communication, site improvements, and support. Data is never sold and is managed with respect for privacy laws.
How Data Is Used and Protected
We use your details to answer your questions, support your requests, and maintain site security. Only authorized team members may access your data and only for the purposes noted.
We comply with South Africa’s POPIA and international frameworks for privacy and data security. Reasonable efforts are made to safeguard data and ensure transparency in handling.
Your Data Rights Matter
As a user, you can request access, correction, removal, or export of your information. If you have concerns, contact us at any time.
Access Rights
Request a copy of your stored data
Correction Rights
Ask for updates or changes
Removal Rights
Request deletion of your data
Export Rights
Ask to receive your data copy
Sharing and Third Parties
We do not sell or share your personal data with marketers. Third parties receive data only for service operations (e.g., hosting, analytics providers).
Any required partnerships or legal compliance is handled with care for privacy, and we require partners to apply proper safeguards.
Security Standards and Transparency
Reasonable technical and organizational measures help protect your data against loss, misuse, or unauthorized access. No method is perfect, but we strive for best practice.
Should a data incident occur, we communicate promptly with affected users in line with regulations.
Contact and Questions
Address: The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa
Phone: +27549929793
Email: content@selonivaruxa.sbs